An Assessment is the first step in the recovery of a tech problem you just can't seem to fix. Valley CAN was hitting repeated roadblocks after trying to solve issues on their own and just finding themselves stuck.
Downtown Boxing Gym Detroit
Strategic vision and governance are critical to nonprofit success. This case study demonstrates how Salesforce integrations can optimize grant management.
Montana Conservation Corps
CRM solutions slow you down if not used properly. In this case study, this conservation nonprofit optimized Salesforce to save time, money and staff.
Primary Care Progress
Improving IT systems begins by understanding the full scope of issues plaguing a non-profit organization. This describes how NIM worked with a client for an audit of their system.
LITTLE NUGGETS OF JOY
As a manager of a growing team with a range of experience and titles, my coaching session with Rachel was invaluable. She helped me focus my understanding of my role as a manager and gave me resources to help further my professional development.”
Now IT Matters spent time observing us, learning about us and our mission and our processes, rather than busting in and trying to do things their way. That built respect and trust with our team, which made a big difference.”
From the very beginning, we had access to the full Now IT Matters team who listened with compassion and guided us with wisdom. NiM's team is efficient, accessible, and knowledgeable, and they care deeply about our mission and celebrate our successes right along with us. With their help, we've made huge leaps in our progress and have seen enormous payoff across the board.”
We continue to work with Now IT Matters because they understand our program, our agency, and our needs. They go beyond software usage and help us with management and engagement.”
After completing the assessment with Now IT Matters, it was very clear to us that they heard us and understood where we are now, what we need, and were able to make sense of the information we offered them.”
We had very specific needs for our Salesforce community related to usability. NIM had 4 MVPs on the team to deliver what we needed on a tight deadline. Our community relaunch was a success and all initial grant-based goals were met. We are now on a path toward a bright future! Whereas many nonprofits will benefit from NIMs broad nonprofit knowledge. They're also great at just getting hard work done!”
When I first started my journey here as the Executive Director of Deaf Action Center in March of 2014, it was clear to me that nothing less than superhuman powers could address the chronic and pervasive problems that our agency and our community was facing each and every day. Unfortunately, my cape was only so long and my powers less than superhuman. In order to streamline our organization and more efficiently serve our deaf and hard of hearing clientele, I asked NIM and your team to give us a hand, and wow, did you all deliver!”
It was quickly evident that the NIM team was highly proficient in both Salesforce and nonprofit use of it. In fact, they better understood some of our needs than we did. They suggested tools like Apsona to help with data management and trained us on its use. We worked with the team to revise our model and processes and we would not have gotten to our improved state without their help. I would definitely recommend them to anyone needing a Salesforce consultant. If you do, make it happen – you won’t be disappointed.”
I really appreciated how accessible the team was. They were patient, answered my many questions, and were willing to address and tweak items throughout the project.”