When I first started my journey here as the Executive Director of Deaf Action Center in March of 2014, it was clear to me that nothing less than superhuman powers could address the chronic and pervasive problems that our agency and our community was facing each and every day. Unfortunately, my cape was only so long and my powers less than superhuman. In order to streamline our organization and more efficiently serve our deaf and hard of hearing clientele, I asked NIM and your team to give us a hand, and wow, did you all deliver!
